New Agency Registration

Dear Travel Partner,


Thank you, we are delighted that you are partnering with us. We warmly welcome you to our Partners First family, established over ten years ago, it’s Norwegian’s commitment to long-term travel partner success. Our goal is to provide easier and more profitable business growth for you, our trusted Travel Partners.


We deliver this by focusing on three pillars, Investment in You, Investment in Our Offerings, and Investment in The Guest Experience. All three work in tandem for success! Joining us offers you a variety of tools to grow your business such as Norwegian Central our exclusive traveler partner's portal unlocking access to our Marketing Headquarters (MHQ), Ncl Help, and strategic reporting resources. NCLU our educational hub that creates a pathway to earning your Ph.D. Degree. Tap into resources such as exclusive communication channels, insider insights, experienced advisors and enjoy the many benefits offered by our appreciation and rewards program. We are proud of our award-winning fleet and worldwide itineraries and hope you feel the same way.


Ready to embark? Let's get you and your agency set up to Learn, Promote, Book, and Connect to all things NCL. For smooth sailing, the registration process should be completed by the agency owner, authorized director, officer, or manager.


You will need one of the following credentials readily available to navigate your registration successfully:

  • ARC/IATA/TRUE appointment letter
  • Copy of CLIA Certificate
  • Copy of the agency Business License indicating travel as the principal business; if a Canadian agency: TICO license or GST
  • Authorized letter from affiliated Consortium, if applicable.
  • Completed IRS W‐9 form. (for U.S. agencies)


For questions regarding this form you may contact the New Agency Department at newagency@ncl.com.

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  • ARC/IATA/TRUE appointment letter
  • Copy of CLIA Certificate
  • Copy of the agency Business License indicating travel as the principal business; if a Canadian agency: TICO license or GST
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  • A - This is intended to re-confirm and obtain your written acknowledgment of, and agreement to, Norwegian Cruise Line Holdings LTD. (NCLH) longstanding policy prohibiting the use of automatic dialing equipment, text messages, and faxes that your travel agency may use to promote business with your customers and to procure new customers. In 1991, Congress enacted the Telephone Consumer Protection Act (“TCPA”). The law restricts telephone solicitations (also known as telemarketing) and the use of automated equipment to contact consumers. On May 16, 2013, the governmental agency charged with implementing and construing the provisions of the TCPA, the Federal Communications Commission (“FCC”), determined that companies who do not directly telemarket, fax or text may be held vicariously liable for calls that are made by others. Based on the FCC’s interpretation of the law, NCLH may be held vicariously liable for any automated prerecorded calls, faxes, and texts you send that violate the TCPA. That means that by using telemarketing to promote your business and referring to NCLH’s goods, products, and services during the call or in the fax or text, your travel agency can potentially make NCLH liable for your company’s actions. To be clear, NCLH does not endorse or authorize the practice of placing automated calls to consumers with prerecorded telephone messages, faxing, or texting during which any of Norwegian’s goods, services, or products are mentioned. Your failure to comply with this policy will result in Norwegian taking action up to and including placing your travel agency on a permanent “no book” status.
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